What Will the Future of the Office Look Like?

With COVID numbers steadily decreasing, a sense of normalcy is beginning to return for companies that endured the lockdowns. Many CEOs are shifting their thinking about how their company’s office space will look going forward. In this article by Michael Whitten, Vice President in our Cresa Portland office, he explores what some top leaders think about how office space will look in the future. Some highlights:

- Amazon expects a return to their offices by the fall.

- Offices will need to be designed as a space where employees are drawn to work.

- “One size fits all” planning will not work replaced by creating the right office space balance for individual organizations.

- A good first step is distributing a remote employee feedback survey to workers and getting real responses (rather than guessing) on how employees see the future office.

Cresa will continue to examine how the pandemic has affected the office and we can offer valuable insights on how the office space industry is trending. If we can help you examine your office space, lease, or real estate situation, please contact me.

So, what does this mean and what will the future of the office look like?


April 29, 2021

Michael Whitten

Vice President, Cresa Portland

As things slowly shift back to a pattern of normalcy, which we can visually recognize as traffic begins to thicken, I can’t help but hear the rumblings of friends, family and colleagues as they talk about their company start to implement return to office plans. Some with a sense of excitement and others with a sense of dissatisfaction as they begin to wonder if this completely remote hiatus is finally coming to an end.




Depending on what side of the spectrum you sit on, we can all see the news slowly begin to trickle in on company plans; ‘Amazon expects a return to offices by fall’, ‘ZoomInfo plans return to offices in July’, Goldman Sachs CEO strongly stated that this is not a collaborative environment and not their new normal whatsoever. Meanwhile, others such as Ford, Slack and Salesforce have responded in a different fashion, that the Hybrid model will be implemented and utilized.

Gillian Baikie, Principal of Workplace Planning, Design and support of Cresa Global Inc. has worked with countless companies across the country to start making decisions and implement these daunting return to office plans. Gillian offered these recommendations for companies tackling their return to office planning:

“Post-Pandemic, offices will need to be designed as a space where employees are drawn to work. Each organization will need to understand both what motivates employees to want to work from home as well as what motivates employees to work from the office. Taking the best parts of working from home and working from the office will help ensure organizations can thoughtfully plan out their spaces.”

Gillian added, “Additionally, we expect a decreased focus on 1:1 assigned seating at both workstations and private offices; the moving away from ‘One Size fits all Planning’ in favor of creating the right balance for individual organizations, and the previous notion that productivity only happens at an employee’s desk.”




Engaging Employees to be a Part of the Process to Avoid False Starts

While most companies fit the mold and generally agree that they will allow certain employees to work remote 2 days a week, on the other end, a family friend recently announced a full 5-day week return to the office starting April 1, that came abruptly and implemented immediately. As another example, a recent project in the Portland suburbs resulted in an organization downsizing to almost a third and will have three separate teams rotate into the office for a week at a time, every three weeks.

Employee retention and morale are more important than ever (up there with other top employee metrics) and companies will need to take a hard look at how they confidently take their stance on this decision, with the hopes that they will not have to pivot or waiver.

A good first step in this process is distributing a Remote Employee feedback Survey to workers and getting real responses (rather than guessing) to understand where eagerness, reluctance or ambition lie within your workforce on the return.

Gillian summarized with, “Many companies today don’t have access to actual data around the utilization of the workplace. Thanks to new innovations in technology through space reservation and space management systems, organizations can start to gather this critical data during their return to office to help inform future real estate strategy.”

End of Article

If you have significant questions about your current real estate strategy, it may be time for a discussion. Once we have started our conversation, we can create a strategy to look at your business operations and current space and then craft up a plan to find something that is a great fit in the area. With the current vacancies and inventory, we will work with you to get the best deal. We represent tenants ONLY, so you can feel comfortable that we are working for your business 100%. If we can help you by being your tenant broker in the DC, Maryland, or Northern Virginia area, visit my website or call me at 301-841-6542. Make sure to follow all my social efforts by clicking on the links below.

I specialize in providing comprehensive real estate services

exclusively representing corporate tenants on all commercial real estate needs.

Daniel Shapiro
Commercial Tenant Broker
2 Bethesda Metro Center, Suite 900
Bethesda, MD 20814

301-842-6542

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