Flexible Office Space in the post COVID-19 Environment - Part 2

COVID-19 has changed the business world in the short term and possibly for much longer.  Businesses around the world have had to adapt quickly to a new office space reality, as most companies have had to change to a “work from home” environment.  What does this mean for the office of the near- and long-term future? As is often the case, the best solution lies somewhere in the middle – between the traditional in-person office experience and full-time remote work.  Planning your office space solution will be a critical strategic decision, and you may need help. 

Last week in our Blog, we examined the COVID-19 environment and how it’s impacting business office space needs.  This week, we explore how companies can move forward with their office space planning in this new reality.  If I can answer any of your questions or you would like to learn more about how Cresa can help, please reach out via my website or by calling me at 301-841-6542.



Hub and Spoke Options

A strategy incorporating flexible office options also helps address another dilemma that the COVID crisis raises – where to locate offices. As employees demand more flexibility, companies may realize a benefit in following a hub-and-spoke approach. This offers access to corporate properties closer to employees’ homes, as well as to potentially minimize exposure to large groups of people and public transportation in heavily populated urban settings.

“Some companies will continue to have [office locations] in big cities, which many regard as essential to attract young talent and create a sense of connection and energy. Others may abandon big-city headquarters for suburban campuses,” says the McKinsey consulting group in a June 2020 article.

Flexible office solutions have always been advantageous for companies seeking a fast entry into a market, particularly in a big-city environment. In one case, a global advertising and marketing leader employing over 54,000 people in 100 locations, needed to rapidly establish a New York City office for 100 employees in response to a major new account. By tapping a prominent flex office operator with multiple sites in the area of interest, the company secured an 11,250-square-foot space within walking distance of their new account’s office, occupying it within 60 days of signing the one-year (with a one-year option) contract. The space was fully built, branded and customized with no capital expenditures (CapEx) required.

Suburban flexible office locations are not as concentrated as urban ones, so rather than having to analyze and select from a large number of options and possibilities, the challenge is to know the players. Identifying best-in-class operators in various locations involves an understanding of the overall flex office market – who they are, where they offer properties and how they work.

The quality of operators can differ from country to country and city to city. Vetting these operators is extremely important to ensure the best operational and financial outcome. Diversifying flex office providers in a company’s real estate portfolio can also be beneficial to future expansion, consolidation and relocation opportunities.

Finding the Right Space the Right Way

Companies contemplating adding flexible office space to their real estate portfolio, or expanding what they have, should begin with the obvious step of assessing the status of their current commitments. When are leases expiring? Is consolidation possible? Conversely, should decentralization (i.e., hub and spoke) be considered? 

The comprehensive re-examination of real estate assets can lead to substantially lower operating expenses, while ushering in a modern approach to the workplace. “The value at stake is significant,” concludes McKinsey. “Over time, some organizations could reduce their real-estate costs by 30%...[and] also increase their organizational resilience and reduce their level of risk by having employees work in many different locations.”

Ultimately, a company’s real estate group needs to collaborate with operations and human resources to ensure that the property portfolio is sufficiently structured to meet its evolving workplace strategies, facility priorities and corporate culture. 

What companies should not do is set artificial limits on flexible workspaces, at the risk of losing the potential benefits they can provide to the top and bottom lines. For example, headcount – large or small – should not be a deterrent. Whether it is to accommodate 5 people or 500, companies across all industries are opting for flexible space solutions. And given the explosive growth of remote work, it may become more common for flex space to house increasingly larger numbers of employees, in total, even if the actual number of bodies present at any given time is much lower.

The next step is to search comprehensively for the right location with the right operator. The flexible workspace market has a wide variety of offerings, and it is important to investigate all available options. Proper due diligence means contacting multiple operators in a geographic market, detailing the proposed office’s requirements, and then comparing locations, layouts, pricing and so on. It is also critical that agreements are struck only with fully vetted operators who can deliver as promised for a corporate client.














Ready to Take the Next Step?

If you have significant questions about your current real estate strategy, it may be time for a discussion.  Once we have started our conversation, we can create a strategy to look at your business operations and current space and then craft up a plan to find something that is a great fit in the area.  With the current vacancies and inventory, we will work with you to get the best deal.  We represent tenants ONLY, so you can feel comfortable that we are working for your business 100%.  If we can help you by being your tenant broker in the DC, Maryland, or Northern Virginia area, visit my website or call me at 301-841-6542.  Make sure to follow all my social efforts by clicking on the links below.

I specialize in providing comprehensive real estate services

exclusively representing corporate tenants on all commercial real estate needs.

Daniel Shapiro
Commercial Tenant Broker
2 Bethesda Metro Center, Suite 900
Bethesda, MD 20814

301-842-6542

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